All purchases on the Colonial Gun Works web
site are conducted through a secure server and payment gateway.
Your credit card information is seen only by the bank and Colonial Gun
Works, and only to make the charge to your account. All of your
purchases should be worry free. If you would still rather order by
mail, go here to learn more.
Shopping
On Our Site
If you are unfamiliar with shopping on the
internet, the process is easy to learn. Simply find the item you
would like to purchase and click the "Buy"button
next to it. Depending on your connection speed, it may take a few
seconds to see your basket contents. You can repeat this step with any product located on
our site until you have added everything you'd like to buy. If you
want to see what's in your cart without adding anything or when
you're ready to buy the selections you've made, click on
"View Cart/Checkout" button, located at the top and bottom of our
products pages. Next, ensure the items
listed and quantity are correct, and make changes if necessary.
Finally, follow the on-screen instructions for entering billing and
shipping information. For your convenience, we accept both
MasterCard and Visa for online orders. You will receive an e-mail confirmation of
your order within minutes of making a purchase. If there is no
button next to an item, it isn't currently available for sale.
Check again later.
Returns
and Claims
If you wish to return an item, contact us first for
shipping instructions.
Any item can be exchanged or returned
for a full refund, less shipping, within 10 days.
All items must be returned in new,
unused condition.
Shipping fees on all returned
merchandise are the responsibility of the customer.
Some of our items are hand crafted and require additional
time. If there is a delay, you will be notified.
Any item not in stock will be placed for
immediate back order unless you specify otherwise.
Backordered items may take 6 to 8 weeks for
delivery.
Refunds or overcharges will be made promptly by
refunding your credit card, or by company check.
Foreign orders will be charged for the exact shipping amount after the time of
purchase.
